01
Receive
Record incoming goods.
The TRACE story
Clear records, when they matter.
A twenty-second film of the TRACE story: supplier, dispatch and recall.
Governed operational food data
Know every ingredient. Trace every finished product. Protect every customer.
TRACE. CONTROL. PROVE. is a food-operations platform for traceability, food safety and evidence—helping food businesses know what came in, what happened to it and where it went.
For food manufacturers, restaurants, hotels, caterers and institutional kitchens.
How TRACE works
Four everyday jobs. One connected record.
TRACE connects what came in, what happened to it and where it went, so you can prove it.
02
Produce
Track production batches.
03
Dispatch
Record where goods go.
04
Trace
Investigate a batch.
Know what came in.
Know what happened to it.
Know where it went.
Prove it.
Two industries
One platform, built for how each kitchen and plant works.
Manufacturing and Restaurant & Hotel share the same connected record. Enterprise includes both.
Manufacturing
Receive, produce and dispatch with every batch tied to its supplier lots and its customers.
Explore Manufacturing
Restaurant & Hotel
Follow any ingredient forward to a dish or back to its supplier, across your outlets.
Explore Restaurant & HotelStarter and Growth: choose one industry. Enterprise: both industries.
Supplier to customer
From supplier to customer, every step connected.
01 / Receiving
Receiving
Record incoming goods with supplier lot and receipt context.
02 / Production
Production
Link ingredients to the production batch.
03 / Finished product
Finished product
Keep the finished product tied to its batch.
04 / Dispatch
Dispatch
Record where goods go.
05 / Customer
Customer
Know where it went.
Traceability & recall
Follow a batch both ways. Review a recall.
Three clear entry points over the same connected records — from the receiving bay to the dispatch dock, and into the room where a recall is reviewed.
Review a recall with the whole picture in front of you.
People review the connected records together. TRACE supports the review; your team makes the decisions.
Forward Trace
See where a batch went.
Start from a batch and follow it forward through dispatch to the destinations it reached.
Backward Trace
See what went into a batch.
Start from a batch and follow it back to the ingredients and supplier lots that went into it.
Recall
Review recalls.
Start and review a recall using the same connected records, so your team begins from facts it already holds.
In TRACE, Forward Trace and Backward Trace open in one Trace Explorer, so the whole chain reads as a single timeline.
Product experience
Start with the job in front of you.
The four everyday jobs come first. Following a batch and reviewing a recall are one step away. Help is always in reach.
- Receive, Produce, Dispatch and Trace — the daily jobs, large and plain.
- Forward Trace, Backward Trace and Recall — separate, clearly named entries.
- TRACE Ask for help. TRACE Academy to follow.
Receive
Produce
Dispatch
Trace
Traceability & Recall
Forward Trace
Backward Trace
Recall
What the Trace Explorer is designed to feel like.
A calm, white-sidebar interface with one directed timeline from origin to customer.
TRACE Intelligence
Available in both industries.
Trace Explorer, TRACE Ask and TRACE Academy work the same way in Manufacturing and in Restaurant & Hotel.
Trace Explorer
Forward Trace, Backward Trace and Recall open in one Trace Explorer, so the whole chain reads as a single timeline.
Included in every plan
TRACE Ask
An in-product assistant that helps you find your way through TRACE and your records.
TRACE Ask assists users. It does not replace your food-safety procedures, qualified professionals or regulators, and it never starts or decides a recall.
Coming soon
TRACE Academy
Training for your team is part of the TRACE customer experience.
Trust & proof
Only what we can stand behind.
The TRACE promise
Know what came in. Know what happened to it. Know where it went. Prove it.
Who TRACE is for
Food manufacturers, restaurants, hotels and hospitality food operations, caterers and institutional kitchens.
One subscription per site
Each independently operating property or site is one subscription.
Legal and privacy
Our legal documents will be published in the legal centre once approved.
Transparent value
Clear plans for food-operation teams.
(USD)
Starter
2 users$200/ month
One industry — Manufacturing or Restaurant & Hotel
- Traceability records
- Supplier Lot and Receipt context
- Production and Batch context
- Food Safety operational records
- TRACE Ask
- TRACE AcademyComing soon
Recommended
Growth
6 users$300/ month
One industry — Manufacturing or Restaurant & Hotel
- Traceability records
- Supplier Lot and Receipt context
- Production and Batch context
- Food Safety operational records
- TRACE Ask
- TRACE AcademyComing soon
Enterprise
10 users$430/ month
Both industries — Manufacturing and Restaurant & Hotel
- Traceability records
- Supplier Lot and Receipt context
- Production and Batch context
- Food Safety operational records
- TRACE Ask
- TRACE AcademyComing soon
These prices apply to new Orders from 17 October 2026. Existing subscriptions and renewals are unchanged.
7-day trial. Billing country and the amount payable are confirmed at checkout.
Getting started
From plan to first job.
A 7-day trial, one per organisation. Each step shows what happens next.
1 · Choose your plan
Starter, Growth or Enterprise.
2 · Choose your industry
Manufacturing or Restaurant & Hotel. Enterprise includes both.
3 · Create your account
Set up your organisation’s account and verify who you are.
4 · Start with a daily job
The first screen is the work, not a tour.
About TRACE
Built around the operational record.
We founded TRACE so that when a question arises, the records that answer it are already connected.
GET IN TOUCH
Talk with our food traceability specialists.
We understand factory constraints, cold storage compliance, and auditor demands. Reach out directly or schedule a live walkthrough with our technical team.
Operational Headquarters
Sandton
Johannesburg, 2196
South Africa
Direct Telephony
Electronic Mail
Operating Hours
Monday – Friday: 07:30 to 17:30 SAST
Book a Demo
See TRACE in an operational context tailored to your facility type.
Please do not include passwords, payment details or sensitive operational records.
See how TRACE fits your operation.
One connected record, and your own questions.
Support: support@tracecontrolprove.com